Archive for the ‘itSMF USA’ Category

I’m Presenting on DevOps and ITIL – SoTEC – Oct 24th

August 5, 2015

I am delighted to have been selected to speak on behalf of itSMF USA at the Southern California Technology Conference (SoTEC) on “The Intersection of DevOps and ITIL”.

The presentation is scheduled for Sat, Oct 24th, 2:15-3:15 pm, and will look at what exactly is DevOps, how it relates to ITIL, and how a DevOps approach adds value to an ITIL implementation, and a service management practice in general.

For more info and to register, go to:

itSMF USA adds “Communities of Interest”

May 1, 2015

itSMF USA has announced a “Community of Interest (CoI)” organization.  This new entity will provide a simplified approach for Technology leaders to come together and collaborate through sharing and creation of member intellectual property.  The Community of Interest Groups will replace Special Interest Groups and open the door for a wider audience that will create a virtual presence for all Technology Leaders.

Below is a list of the initial Communities. We will begin transitioning the current Special Interest Groups into Community of Interests and then follow on with new communities as we learn of interest in a particular area.

Initial Communities:

  • ISO/20K
  • Higher Education
  • Problem Management
  • Technology Management & Leadership
  • DevOps/Agile & Service Management
  • Volunteer Leadership (LIGs & CoI)

Learn more, or join one at