Archive for the ‘Help Desk Assessment’ Category

Free Access to HDI Self Assessment Tool Extended

January 13, 2015

HDI has extended your free access to the HDI Support Center Self-Assessment tool! Now available through February 28, 2015, download the tool and find out how your support center compares to the HDI Support Center Standard. Get the assessment today and evaluate the maturity level of your support center from the comfort of your home or office.  If you would like consulting services to assist you with your support center assessment, contact us at Optimal Connections, LLC by calling 949-305-3544, or send us an email to

>> Download the assessment