Top article for 2016: 6 Steps to Bulding a Knowledge Management Culture

An article I wrote on “transforming to a knowledge driven culture” was named as one of the top 5 SupportWorld magazine articles for all of 2016.  Check it out and start your organization on the path to improved knowledge management!

Link: http://www.thinkhdi.com/library/supportworld/2016/6-steps-build-knowledge-management-culture.aspx

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