“Better Together: ITIL and the HDI Standard” Webinars a Big Success!

Clare Cotrell from AXELOS, and Roy Atkinson, from HDI, report on the success from my two webcasts on “Better Together: ITIL and the HDI Support Center Standard

From Clare Cottrell, AXELOS:

“Thank you again for your work on this. Looks like the event had a great engagement and a 45% conversion rate from registration to live attendance from our end – which is excellent! The event is still available to watch on demand and the link has been sent to all those that did not attend.

Here are my stats from the first event.

  • Registrants: 285
  • Attendees: 128
  • Conversion rate: 45%
  • 67 downloads of the HDI whitepaper from the ON24 console.
  • 80% said they were likely or very likely to recommend the session to a friend or colleague.

 

On a side note, we had printed copies of the whitepaper at SITS 16 (Service Desk & IT Support show) in London today and they were very popular and delegates were very interested in the topic.

 

From Roy Atkinson, and second session, broadcast to the USA:

“We had great success on our session. We also had

  • 285 pre-registered (same number!)
  • 175 attend live
  • A 61.4% conversion rate.
  • The session is rated 4.5/5. There have already been ~30 on-demand views.

For those who missed the live events, here is the link to the Brighttalk recorded session:  https://www.brighttalk.com/webcast/8855/205233/better-together-itil-and-the-hdi-support-center-standard

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