Cyber Resilience and ITIL Working Together!

Cyber resilience and IT service management (ITSM) are both concerned with how to manage the information that creates value for your organization and your customers.

  • Cyber resilience is concerned with managing the risks in protecting the confidentiality, integrity and availability of information that the business needs, whereas
  • ITSM is concerned with managing the IT systems and services that store, process and manage that information.

There is a lot of overlap between these two areas, but too many organizations manage them completely separately – with different people, processes, technology and governance. This can foster a silo mentality, resulting in ineffective decision making that fails to manage cyber risks properly.

This White Paper looks at how cyber resilience and ITSM can work better together to help organizations be more effective in managing their IT services, in preventing cyber-attacks, and in detecting and correcting attacks that cannot be prevented.

Download the Axelos white paper on how Cyber resilience and IT Service Management work together

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