Upcoming HDI training classes

HDI certifications for support center professionals show the world that you and your team provide the highest quality customer experience with every interaction. The skills and knowledge gained through certification training can improve customer service and service management process adoption that results in high customer satisfaction at a lower cost.

Depending on your role in the support center, HDI offers training that can help you expand your skillset, grow professionally, and better connect with your customers:

Here’s a look at all the upcoming HDI courses:

April 9 – 10 HDI Support Center Analyst Vancouver
April 9 – 10 HDI Support Center Team Lead Los Angeles, CA
April 13 – 14 HDI Support Center Team Lead Vancouver
April 15 – 16 HDI Support Center Analyst Virtual Classroom
April 15 – 17 HDI Support Center Manager Vancouver
April 24 – May 8 HDI Support Center Team Lead Blended Learning
April 27 – 29 HDI Desktop Support Manager Irvine, CA
April 27 – 29 HDI Support Center Manager San Diego, CA

Visit the HDI Course Calendar for a complete list of classes offered throughout North America.

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