Archive for November, 2013

itSMF-LA – Magic Castle – Reservations due 11/27/13

November 26, 2013

 Magic Castle – itSMF LA LIG Holiday Party! – Friday, December 6, 2013 – 5:00 PM – ???

The Magic Castle, Hollywood, CA

An evening of networking, learning and prestidigitation

Networking: From 5:00 PM to 6:30 PM

Learning: “Making Space for ITSM” – Debussy once said, “Music is the space between the notes”. Making space is what gives the music texture, substance and form. Likewise, we need to make space for our service management programs: Space to focus, to engage and to realize the benefits. David Mainville will present a different perspective on service management and come away with some practical advice on improving your overall service management program.

EntertainmentThe rest of the evening will be filled with close-up magic that will leave you asking over and over again, “How do they do that?”

Dress CodeThe Magic Castle has a very strict dress code. Check: http://www.magiccastle.com

Investment: $60/members; $90/non-members

Register at: http://www.itsmfusa.org/events/Sessions.aspx?id=357945

Each individual must make their own reservation

Registrations close at end of business November 27, 2013

Parking: $10

 

Real-World Lessons .. Listen Up IT People!

November 21, 2013

Working in IT is great. There is good pay, it’s dynamic with all the new technologies always just around the corner, and you get to play with the coolest gadgets before anyone else in your company. But as with all jobs, things aren’t always rainbows and butterflies, or in our case humming servers and fail-proof firewalls.

In this GK article the author discusses some possibly unexpected things you should expect and some real-world lessons he has learned that will help you make the most out of being the resident “IT pro” in your organization, whether you’re a network administrator, IT manager, desktop support professional, or software developer or programmer.

Read all the details at GK’s web site: http://www.globalknowledge.com/training/generic.asp?pageid=3610&country=United+States