Keys to an IT Best-Practice Reporting Framework

We have published a new White Paper on how to design, deploy, and maintain an effective IT Reporting Framework.  This is alluded to in the latest ITIL 2011 publications, as being crucial in order to make the most of the measurements and metrics you put in place.

As the old sayin goes, “it doesn’t matter how good you are if no one hears about it.”  An effective Reporting Framework can ensure that your customers hear about the value you deliver on a regular basis, users stay informed about how you are empowering them, and your IT support staff is equipped with quality knowledge that aids in better decision-making.

Get the FREE White Paper now!

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s


%d bloggers like this: