Archive for September, 2011

itSMF OC – Sept 8 Meeting

September 1, 2011

Orange County LIG Meeting – September 8, 2011

Join us in Orange County for our next meeting: 
“5 Traits of the Quantum IT Organization and What It Means to the Future of Service Management”
presented by 
Charles Araujo, President and Managing Consultant of CastlePointe.

IT is Dead: the Rise of the Quantum Age and the 5 Traits of the Quantum IT Organization

This high-level “vision” presentation discusses why the IT organization of the past is dead, what this means to the future of IT and the 5 traits of the future Quantum IT organization. Targeted at IT professionals, this presentation discusses the five key skills that will be required during the Quantum Age of IT and what IT professionals can do now to prepare for this future.  The presentation mixes “vision” with pragmatism to describe what the strategic service desk of the future will look like and what service desk leaders and professionals must do now to be a part of it.

Date:       Thursday, Sept 8, 2011
Time:       6:00 – 9:00 pm
Where:    Orange County Sanitation District, 10844 Ellis Ave. Fountain Valley, CA 92708 
Directions:  http://www.ocsd.com/about/general_information/directions.asp 

Register Now:  http://gla.itsmfusa.org/?q=acgicalendar/event/view/1830