Archive for August, 2011

ITIL 2011 Update Announced!

August 11, 2011

The new version of ITIL is here!  The ITIL 2011 Update is out and the updated books are available for ordering.  The purpose of the ITIL update for 2011 is to clarify points across the volumes, deliver better consistency, and to improve some areas of content – specifically, the Service Strategy book.  Check our Resources page for downloads on the upate – a Summary, FAQs, and more!

.. Paul