Archive for February, 2011

New Focus Book – “Transforming Your Resources”

February 26, 2011

Feb 26, 2011 – Colorado Springs, CO.  HDI has published a Focus Book authored by our principal Paul M. Dooley.  The book is being sent out to all 7, 500 members of HDI around the world, to update them on the latest best practices regarding the development of their most valuable resource – people.  Entitled Transforming Your People Resources:  A Continual Learning Approach“, the book provides a plan for designing, deploying and maintaining a “continual learning environment” within your Support Center. 

For more information on the booklet, or to order a copy, please visit HDI’s main web site at